SHIPPING & RETURNS
We are committed to providing you with a smooth and satisfying shopping experience. Please review our shipping and returns policies below.
ORDER PROCESSING
Orders are processed within 1–2 business days after confirmation.
Location | Estimated Delivery Time |
Lagos | 24 hrs (after processing) |
Rest of Nigeria | 3–7 working days |
International | 5–10 working days (via DHL/FedEx) |
SHIPPING COSTS
• Shipping rates vary by destination.
• A flat-rate shipping fee applies within Nigeria and select international regions.
DISCLAIMERS
• Delivery times may be affected by factors beyond our control, such as weather conditions, customs delays, or courier issues.
• International customers are responsible for any customs duties or import taxes applicable in their country.
REFUNDS & RETURNS POLICY
At Noirstalgia Avenue, we meticulously test and restore each vintage camera to ensure it meets our high standards of quality and functionality. However, due to the nature of vintage electronics, unforeseen issues may occasionally arise.
We accept returns only for faulty or defective items under our 14-day guarantee, starting from the day the item is delivered.
RETURN CONDITIONS
To be eligible for a return:
• The item must be in the same condition that you received it, including all original accessories and packaging.
• The issue must be reported within 14 days of delivery and approved via email before shipping the item back.
We do not accept returns for:
• Change of mind or incorrect ordering.
• Ordering by mistake.
• Not knowing how to operate the camera.
• Items damaged due to misuse, improper handling, or alterations after delivery.
Refunds or exchanges will not be granted if:
• The item is not returned safely in its original condition and packaging.
• The item is missing parts for reasons not due to our error.
• The item is returned more than 14 days after return email confirmation.
RETURN SHIPPING
• Once a return request is approved, we will provide the return address and instructions.
• The customer is responsible for return shipping costs unless the item arrived faulty due to our error.
• Items should be shipped with tracking and adequate packaging to prevent damage in transit.
• If the return arrives outside of the approved 14-day window, it will no longer be eligible for a refund or exchange, but can still be accepted for inspection/repair.
LIMITATION OF LIABILITY
We are not liable for any damages resulting from:
• Misuse of the product.
• Improper handling.
• Failure to follow instructions after purchase.
We also do not guarantee compatibility with third-party devices unless explicitly stated in the product description.
TRANSPARENCY IN LISTINGS
We strive for complete transparency by providing:
• Detailed descriptions and high-resolution images of each product.
• Cosmetic condition notes, screen states, and any notable wear.
• Sample photos taken with the actual cameras to show real performance.
IMPORTANT NOTES
• All items are secondhand and may show signs of prior use unless stated otherwise.
• While we aim for customer satisfaction, we cannot guarantee that your experience will be entirely error-free.
• We are independent resellers and are not affiliated with the original manufacturers of these cameras.